Cramond Medical Practice

About the Practice

Cramond Medical Practice covers north west Edinburgh. Click here to see a map of the boundary.

Information about the practice can be found on this page. You can use the menu on the left to go directly to the specific information you require.

If you cannot find the information you require, or if you have any other general queries, then please telephone Reception on (0131) 336 5432.

Your views and suggestions about any services offered by the practice are always welcome. These can be sent by email to the Practice Manager.

Opening Hours

Surgery Opening Times
Monday - Friday 8.15am - 6.00pm
Closed Wednesday 1.00 - 2.00pm

Surgery Consultation Hours
Monday - Friday 8.30 - 10.30am; 10.40 - 12.40pm; 3.00 - 5.30pm

These weekday times may vary depending on doctor's availability.

Clinics
Coronary Heart Disease: by appointment with Dr Gillian Price and Sister Caroline Morton
Asthma: By appointment with Dr Andrew Dunlop and Sister Sargent
Diabetic Clinic: By appointment with Dr David Jolliffe and Sister Valerie Sargent
Wart Clinic: Every third Friday by appointment
Minor Surgery: Every second Friday by appointment

Child Health Clinics
Immunisation and Developmental Clinic
Wednesday in Cramond Medical Practice. 9.00am - 12.30pm by appointment

Health Visitor Consultation Clinic:
Wednesday in Cramond Medical Practice. 2.15 - 3.45pm by appointment.
The Health Visiting team also facilitate a parent and baby group, held at Davidson's Mains Parish Church Hall, on Wednesday 2.00 - 3.30pm, Thursday 10.30am - 12pm. This is open to all parents with children under one year.

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Emergencies/Out-of-Hours

Evening/weekend cover is now provided by NHS 24. They can be contacted on:

Tel: 08454 24 24 24
Website address for NHS 24 - www.nhs24.com

If there is a life-threatening emergency dial 999 immediately

Practice Services

Contraceptive Advice
The practice nurse and all the doctors are qualified to give contraceptive advice. Please make a routine appointment with your usual GP. Unfortunately we are presently unable to provide a service for fitting intra-uterine contraceptive devices and suggest contacting the Family Planning Clinic at Dean Terrace, on Tel: 0131 315 4874

Maternity Care
Cramond surgery has one attached midwife who works within a larger team of midwives and is based at Pennywell Resource Centre (tel: 0131 537 4251). The midwife runs an Antenatal Clinic at Cramond Surgery on Thursday afternoons as well a shared care service for pregnant ladies in assosciation with the rest of the PHC Team and Obstetric Services. "Preparation for Birth and Parenthood" classes are held by the midwife and health visitors locally. To find out more about these classes contact the midwife or health visitors.

Cervical Smears
These can be taken by the Practice Nurse or by your GP. We recommend that women between the ages of 20 and 60 have a cervical smear every three years. Patients are formally written to when their smears are due. Please make an appointment to see a Practice Nurse or GP, making sure that you arrange your appointment when you are in mid-cycle.

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Nursing Services
The Practice Nurses and their team see patients by appointment in the surgery. Their work includes dressings, blood tests, stitch removal, ear syringing, first aid, immunisation and cervical smears. There are also clinics for Asthmatic, Smoking Cessation, Coronary Heart Disease and Diabetic patients. They can give full information on travel vaccination requirements - please contact them at least six weeks before foreign travel in case a course of vaccines is required. The practice is a designated Yellow Fever Vaccine Centre. The practice nurse also runs a weight clinic - details from reception.
Phlebotomists work in the surgery and their responsibility is to take blood samples. If you require a blood test please ring for an appointment with a phlebotomist.

District Nursing Services
The District Nursing team are based in the Cramond Surgery. They can be contacted directly on Tel: 0131 336 4468; daily 8.00am - 4.00pm; an answering machine is available if the district nurses are out on calls. This tape is answered at regular intervals during the day. For emergencies after 4.30pm call 334 3490.

Care by Evening and Night Nursing Service is arranged by the District Nurses at Cramond Surgery. The District Nurses visit patients in their own homes and assess their healthcare needs, providing and co-ordinating a holistic and quality-driven service to patients within the Practice. They work closely with carers, GPs, hospitals, hospice services, Social Work, Physiotherapy and Podiatry Services.

The district nursing team would be happy to discuss any further details about the community nursing service in the North West locality of Edinburgh.

Counselling Service
The Practice has an Attached Counsellor to provide help and support for people with a range of emotional problems. Referrals are made through your GP.

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Health Visiting Services
The Health Visiting team, based at Cramond Medical Practice, provides a service primarily to families with children, from birth to five. The team is also involved with various other aspects of public health, both locally in the Medical Practice, and within the wider North West Edinburgh Community Health Partnership area.
The contact number for the team is 336 2204.

Medical Examinations
Private Medical and Insurance Examinations are undertaken on behalf of a variety of Companies to people registered within and outwith the Practice.

Medical Education and Research
This is a training practice and each year we have a fully qualified doctor attached to the practice to gain experience in general practice. We sometimes record consultations on video for teaching purposes, but your permission will always be asked, and you will be free to consult in private if you prefer.
The practice is involved from time to time in research studies. Patients' consent would always be sought prior to their involvement.

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New Patient Registration

We are happy to register new patients who live within our practice boundary area. In order to undertake the registration process we require you to complete a questionnaire and have a brief health check. Our registration form is available to download as a PDF document or a Word document. You should then hand in this document to the Surgery, making an appointment with our staff to have a Health Check at a future time that is convenient to yourself.

To view the PDF document you will need Adobe Reader. You can download this free from Adobe.

Results

If investigations are arranged by the doctor, it is essential that you understand how to obtain your results. An enquiry to reception will tell you if the result is available and whether or not you need to see the doctor again. Results are available by telephone daily between 2.00 - 4.00pm.

Appointments

We operate an appointment system, to minimise waiting time and improve convenience for patients. Appointments are available between 8.30am and 5.30pm, Monday to Friday.

There are two methods for making an appointment:

Telephoning the surgery from 8.00am week days, on telephone number (0131) 336 5432. Please note that all nurse appointments e.g. blood tests, blood pressures, diabetic reviews may only be made by telephone. You are free to consult with any doctor in the Practice.

· Please try to book an appointment one week in advance if possible
· Patients with urgent problems will always be seen that day, although if there are no routine appointments available you may be asked to attend at the end of a surgery
· Please cancel an appointment if you are unable to attend the surgery
· Please make separate appointments for each person who requires to be seen
· If you feel that you require a longer appointment, please inform the receptionist who will try to provide you with a double appointment as necessary.

Online via a new 24 hour online system, to book appointments with our GPs. After initial registration, this new system will allow patients to book, cancel or check appointments on the web, whatever the time of day and be sent immediate confirmation of the booking.

It will be necessary initially for you to register to use the internet appointment booking facility. Ask the receptionist for a registration form (one registration form for each adult and child, 6 yrs and over, in the household), which provides the information you need to register to use the internet facility.
Once the registration process is complete, you can log onto the appointments system using your individual patient identifying number and password, and be able to view appointments you have already made, cancel them if necessary, and book an appointment with your doctor after checking the times available.
This system is fully encrypted ensuring access to a remote highly secure site managed by EMIS, not at the practice, so there is no possibility of unauthorised access to clinical data. If you have received you personal user name and password please CLICK HERE .

Repeat Prescriptions

If you are on regular treatment you will be given a computer sheet listing your medicines. Repeat prescriptions can be ordered by ticking items required and handing it into Reception or posting the slip to the Surgery with a stamped addressed envelope for reply. Please allow 2 working days for the prescription to be prepared. The local chemists offer a collection service for the completed prescription, from the practice. Please inform the receptionist if you wish to use this.
Because of the very large number of patients requiring repeat prescriptions, and to avoid mistakes, telephone requests for prescriptions can be accepted only in exceptional circumstances. If the medicine you require is not on your repeat medication list then you may have to see a Doctor to obtain this. This policy reduces the risk of errors. At intervals, At intervals you may be asked to see your Doctor for review of your routine medicines.

As well as 24hr online booking we hope in time to offer patients a choice of additional online services such 24 hour online Repeat Prescription service and making address changes.

Fees for Private Work

Some types of certificates and medical examinations are not covered by the National Health Service. We use the guidance of the British Medical Association to set these fees.
Such certificates include private medical insurance reports, holiday cancellation certificates and fitness to drive certification. Certain travel vaccines are not provided by the NHS and a charge is levied for their administration.

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Your views regarding the Practice, both positive or negative, are always welcome. These can be sent by email to the Practice Manager.

Cramond Medical Practice. 2 Cramond Glebe Rd. Edinburgh. EH4 6NS
Telephone: (0131) 336 5432